Terms of Service

Nexa Hub provides digital subscriptions delivered and activated electronically. No physical shipping is required.

The service, plan, subscription duration, and total price in Egyptian Pounds, including applicable taxes and fees, are disclosed before payments.

The subscription period begins once the payment request is confirmed.

Customers must provide accurate activation details and use their subscriptions in accordance with the original service provider’s terms and licensing conditions.

Support is available throughout the subscription period. If the agreed service cannot be provided, an equivalent replacement will be offered with the customer’s consent, or the amount due for the undelivered service will be refunded, without affecting statutory rights.

Orders may be cancelled before activation for a full refund. Cancellation requests after activation are assessed according to the service’s nature and applicable consumer rights. Activation alone does not waive those rights.

Refunds due are processed through the original payment method, or another method agreed with the customer, without a refund fee charged by us, within seven calendar days of receiving the request and necessary details, or sooner where required by law.

Subscriptions will not renew, and renewal fees will not be charged, without the customer’s prior consent. Support, cancellation, and refund requests must be submitted through the contact channels published on the Nexa Hub website.